About PC Game Supply
Who We Are
PCGameSupply.com is an established online retailer specializing in digital product codes, including prepaid cards and digital content for gaming platforms and entertainment services.
Founded in 2013, PC Game Supply was built with a simple goal: to provide customers with secure, fast, and legitimate access to digital products through instant electronic delivery.
What We Sell
PC Game Supply sells digital products only. All products are delivered electronically in the form of redeemable codes.
- No physical products are shipped
- No paper cards are mailed
- Delivery is digital and near-instant after payment approval
Because our products are digital and delivered immediately, purchases are subject to our Refund Policy and Terms of Service, which are disclosed clearly before checkout.
How Code Delivery Works
- Product codes are generated or sourced directly from publishers or authorized distributors at the time of purchase
- Codes are delivered only to:
- Your PC Game Supply account
👉 https://www.pcgamesupply.com/Account - The email address registered to your account
- A gift recipient email address, if selected
- Your PC Game Supply account
This official distribution method ensures the product code delivered has only been delivered to and seen by you.
Authenticity & Valid Code Guarantee
PC Game Supply guarantees that every product code delivered is:
- Authentic
- Unused
- Unredeemed
- Redeemable on the intended platform at the time of delivery
Our Valid Code Guarantee explains how issues are handled if a code fails to redeem due to a verified technical issue. This guarantee focuses on resolution or replacement, not refunds after delivery, and operates in accordance with our Refund Policy and Terms of Service.
👉 https://www.pcgamesupply.com/valid-code-guarantee
Refund Policy Transparency
PC Game Supply sells instant-delivery digital goods. As disclosed during checkout:
- All digital code sales are final after delivery
- No refunds or exchanges are available once a code has been delivered
- Refunds may only be considered before delivery, or if a product is not delivered
Our full Refund Policy is available here:
👉 https://www.pcgamesupply.com/refund-policy
Delivery Time
Most orders are approved and delivered within minutes of successful payment processing. Delivery times may vary due to payment verification or security review.
Payments & Security
We work with trusted payment providers and industry-standard security systems. Payment methods may include:
- PayPal
- Visa / Mastercard
- American Express / Discover / JCB
- Google Pay / Apple Pay
- Venmo
- Interac e-Transfer
Available payment options may vary by region.
Company Information & Location
PC Game Supply is operated by PCGAME INC & PC GAME SUPPLY USA INC.
- Incorporated in Alberta, Canada
- Business information is publicly available through official registries and trusted business databases
Customer Support
We offer customer support through our website to assist with:
- Order access
- Code redemption issues
- Account questions
- Valid Code Guarantee claims
Support is available through the “Get Support” link in the website footer or by emailing [email protected]
Business Development & Partnerships
We welcome legitimate business inquiries and partnership discussions.
📧 [email protected]
You may also connect with us via LinkedIn.
Independent Reviews & Community Presence
PC Game Supply maintains a presence across multiple third-party platforms and review sites. Customer feedback and reviews are independent and not controlled by PC Game Supply.
PC Game Supply Reviews
If you want to hear what our customers are saying about our company, you can read reviews on Trustpilot or Sitejabber. We received our first review on Trustpilot in May 2014 and our first review on SiteJabber on August 29th, 2014.
Is PC Game Supply legit? On Trustpilot PC Game Supply has over 41,000 reviews with 85% of customers rating our company as "excellent". On SiteJabber PC Game Supply has a consumer rating of 4.22 stars from over 100 reviews indicating that over 95% of consumers are extremely satisfied.
Legal & Policy Information
Need to contact our legal department? Please email: [email protected]
For full transparency, please review our policies: